Last Updated on 7-6-2024. These terms and conditions are effective immediately.
Appointment scheduling can be requested via online submission. We will do our best to determine the best time of day in regards to weather, however, ensuring favorable conditions at the scheduled time is ultimately the responsibility of the Client. Paragon Studios, LLC reserves the right to change, modify, or move your appointment based on logistics in order to best serve our large network of clients. We will give you proper notice in the form of a phone call, text, and email to reach out to you in the instance this does happen.
Our intentions are to not have to charge for mileage as we do not believe in nickel and diming our clients, though once an appointment reaches 100 miles of round trip travel, we will start to charge at a rate of $1.00 per mile in addition to the appointment total. Travel is calculated from where our photographers are coming from, whether that be their own place of living or the Paragon Studios office, located in Tomball, TX. We do our best to schedule our Creative Specialists in the most efficient manner so that they are driving as little as possible and you are not incurring travel fees. If we must pay for parking, our employees will always seek out the most inexpensive option. We will bill clients directly for any parking charges that are associated with the project.
All videography related investments require a 50% upfront payment. The remaining balance will be paid upon delivery of assets. Investments into photography services will be paid in full upon delivery.
We aim to be very flexible in rescheduling due to weather and other unforeseen circumstances. There is a $100 cancellation fee for appointments canceled with less than 48 hours’ notice. No-show appointments are also subject to a $100 cancellation fee. “No-show” is considered 30 minutes after the scheduled booking time.
Paragon Studios, LLC has full creative liberty of choosing the best compositions, which rooms, and how many photos each room should get unless otherwise requested in advance. If you need additional photos including an angle change, we will bill accordingly for a second visit to the property.
Drone operators are licensed with the FAA. Paragon Studios, LLC employees may use their discretion if a job is deemed unsafe due to weather conditions, proximity to airports, or other circumstances. We reserve the right to refuse video/photo service for any reason.
Please ensure the property is ‘shoot-ready’ upon the arrival of our Creative Specialists. You will have received the “pre-shoot checklist” with a confirmation of your appointment. This means you communicate with your property owners and arrive 20-30 minutes before your scheduled appointment to turn on lights, declutter, remove cars from the driveway, etc. For a busy real estate production crew, there is nothing worse than trying to film/photograph a property that is not ready. Paragon Studios, LLC is not responsible for moving, changing, or altering objects. Our creative specialists will make minor adjustments based on their discretion however, we are not furniture movers, home stagers, house cleaners, and homes are expected to be shoot ready upon our arrival. Paragon Studios employees are not responsible for cleaning and the property will be shot “AS-IS”. Paragon Studios, LLC is not responsible for locking doors, windows, or other access points, turning off lights, or fireplaces prior to our departure and liability.
Should a reshoot be required due to, but not limited to, the property not being ready, changes to the decor, or additional photos/videos beyond the scope of the original work, a fee of $150 will be applied. Paragon Studios, LLC reserves the right to charge this fee at its discretion.
We strive to deliver photography within 48 hours of the appointment time and Real Estate video production within two (2) – five (5) business days. All deliverables from Paragon Studios will be delivered in the form of an Aryeo or Dropbox link.
While we do not offer refunds, any canceled appointments that are paid are eligible to receive a credit on your Paragon Studios account.
An editing fee is included in our pricing, this is considered standard retouching. Any photoshop editing will be charged $10 per photo.
All photos and videos and rights relating to them, including copyrights and ownership rights, remain the sole and exclusive property of Paragon Studios, LLC. This license provides you, the Client, with the limited right to publicly display and distribute the photos and videos only for promotional advertising purposes directly related to the sale of the property. All photos and videos taken are a single-use license, meaning they are not to be duplicated, edited, transformed, changed, or manipulated. These photos and videos are not to be sold to any 3rd party without consent from Paragon Studios, LLC.
1 Revision Included (Not Including Music Changes) – Additional Revision Estimate Provided Upon Request
We take great care in delivering top-notch real estate media services tailored to your unique preferences. Please note that any requested revisions after media is delivered, including music changes, will be subject to an additional fee of $100 per hour to ensure that we maintain the highest level of excellence in our work.
Give us a call at 346.423.4232 or email us at hello@paragonstudiostx.com
